Last Updated: January 1, 2024

1. AGREEMENT AND PARTIES. Mid-Valley Disposal, a California corporation and its affiliates (“Company,” “us,” or “we”) respects the privacy of the visitors to the Mid-Valley Disposal website (“website” or “site”). This Privacy Policy (“Privacy Policy” or “Policy”) is an agreement between Mid-Valley Disposal and you, as the user of the Mid-Valley Disposal website (“you”). This agreement tells you when this Policy is effective, what information we collect from you, how we might use it, how you can review or change the Personal Information (defined in Paragraph 5, below) you provided to us, how we may change this Policy, and the steps we take to ensure that your Personal Information is protected.
   This Policy does not apply to Mid-Valley Disposal’s privacy practices with respect to persons who apply for a job or internship through the Mid-Valley Disposal WFN Portal. The Mid-Valley Disposal Applicant Privacy Policy, accessible here https://privacy.adp.com/privacy.html?locale=en_us describes the practices of Mid-Valley Disposal regarding the information that is collected through the Mid-Valley Disposal WFN Portal in connection with an application for a job or internship with us.
2. AGREEMENT TO TERMS OF PRIVACY POLICY AND TERMS OF USE. All activities in which you may engage on this website are voluntary. You are not required to provide any Personal Information to us unless you choose to access features on this site that require the information. If you do not agree with the terms of this Policy or other terms of use on this website, then you should immediately exit this website and discontinue using the site. If you do not agree with the terms of this Privacy Policy and our terms of use posted at https://www.midvalleydisposal.com, please do not provide us with Personal Information, and leave this website. The terms of use of this site are expressly incorporated herein by reference and made a part of this Policy. By using the Mid-Valley Disposal website, you signify that you agree to the terms of this Privacy Policy as well as to our terms of use.
3. EFFECTIVE DATE OF AND CHANGES TO PRIVACY POLICY. This Privacy Policy is effective as of January 1, 2024, and will remain in effect except with respect to any of its provisions that are changed in the future, in which case the changes will become effective on the date they are posted on the website or we otherwise notify you of the changes. We reserve the right to change this Privacy Policy at any time. Changes, modifications, additions, or deletions will be effective immediately on their posting to this site. You should check this Policy periodically, as its terms may change from time to time. Your continued use of the site after we post any such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by the modified Policy. We will also revise the “last updated” date found at the beginning of this Privacy Policy when we post changes to it.
4. POLICY APPLICABLE TO ONLINE ACTIVITIES ONLY. This Privacy Policy does not extend to anything that is inherent in the operation of the internet, and therefore beyond Mid-Valley Disposal’s control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online Privacy Policy only applies to information collected through this site. This Privacy Policy does not apply to any information we may collect from you in any place other than this website, including offline.
5. PERSONAL INFORMATION WE MAY COLLECT. We may ask you for certain information referred to on this site as “Personal Information,” which includes information that pertains to your identity. Such information may include, but is not limited to, your name, address, email address, telephone number, credit or debit card number, customer account name or number, and service address. You may be required to provide Personal Information to access or use certain parts of our website or features of the site. If you do not provide the requested Personal Information, you may not be able to access or use the features of the site where such information is requested.
   We also collect information about you that is not personally identifiable, referred to on this site as “Non-Personally Identifiable Information” such as your nearest cross streets, type of service, service day, type of container, container size, service requirement compliance, and preferred method of communication. You may be required to provide Non-Personally Identifiable Information to access or use certain parts of our website or features of the site. If you do not provide the requested Non-Personally Identifiable Information, you may not be able to access or use the features of the site where such information is requested.
   Some information is automatically collected when you visit our site. Such information may include your Internet Protocol (IP) address, user-agent, URL visited, unique device ID, and/or “click stream data” (server address, domain name). This information can be combined with information you have provided to us by creating an account, for example, which will enable us to analyze and better customize your visits. We may use click stream data for traffic analysis or to determine which features of our site are most effective or useful to you.
   A set of website features may be accessible from web-enabled mobile devices. The intent is to provide screens that are optimized for the size of the screen and operating systems. On some devices, functionality may be limited. If you access this website through a mobile device, then we may collect information about your mobile device whether or not you provide us with any other Personal Information.
   1. Use of “Cookies”. A “cookie” is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used for such activities as remembering your account username and password if you use such a feature on this site. You can turn off all cookies in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options, you must adjust your browser settings (browser applications include Chrome, Safari, Firefox, Internet Explorer, and others). There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the website and you may lose access to some of its features.
   2. “Do Not Track” Disclosures. We do not change our behavior in response to a web browser’s “do not track” signal.
6. HOW WE USE INFORMATION ABOUT YOU. We will primarily use the Personal Information you provide and any information we automatically collect to provide products and services to you, including, but not limited to, in the following ways:
   1. To provide the waste disposal, recycling, and/or composting service requested by you;
   2. For due diligence, including verifying your identity, as well as your eligibility to receive information or services (such as verifying account status);
   3. To send transactional communications (such as requests for information, responses to requests for information, orders, confirmations, and service updates);
   4. To manage your account, such as for customer service, finance, and dispute resolution purposes;
   5. For relationship management and marketing, including sending marketing and promotional communications to you when you have not objected to receiving such messages;
   6. To protect the privacy and security of the Personal Information we maintain, such as in connection with advanced security initiatives and threat detection;
   7. For security management, including monitoring customers with access to our website, systems, or facilities, investigation of threats, and as needed for any data security breach notification;
   8. For risk management and mitigation, including for audit and insurance functions, and as needed to license and protect intellectual property and other assets;
   9. For treasury operations and money movement activities;
   10. For business structuring activities, including mergers, acquisitions, and divestitures;
   11. To develop and improve our services, and for research, development, analytics, and business intelligence; and
   12. For business activities, management reporting, and analysis.
       We will use your Personal Information for secondary purposes such as:
   13. Disaster recovery and business continuity, including transferring the information to an archive;
   14. Internal training, audits, or investigations;
   15. Implementation or verification of business controls;
   16. Statistical, historical, or scientific research;
   17. Dispute resolution;
   18. Legal or business counseling;
   19. Compliance with laws and company policies; and
   20. Insurance purposes.
7. HOW WE DISCLOSE PERSONAL INFORMATION. We are committed to not providing your Personal Information to third parties for their own marketing purposes. We do not sell your Personal Information to third parties under any circumstance. We do not transfer your Personal Information to third parties without informing you in advance, which includes informing you via this Policy.
   1. Disclosure to Service Partners. We provide some of our services through contractual arrangements with affiliates, vendors, services providers, partners and other third parties (collectively, “Service Partners”). We may provide or transfer your Personal Information to, and our Service Partners may use your Personal Information to operate our sites and to help us deliver our services to you. For example, we use Digital Attic as a Service Partner and disclose Personal Information to it for purposes of website hosting, data processing, and IT services. We use Elavon and First Data as Service Partners and disclose Personal Information to them for payment processing. We also use Google Analytics as a Service Partner and disclose Personal Information to it for purposes of obtaining website performance and visitor analytical information. Google’s Privacy & Terms can be found here: Google’s Privacy & Terms. Google’s advisory on Safeguarding Your Data can be found here: Safeguarding Your Data. We also use 8×8 as a Service Partner and disclose Personal Information to them for purposes of their provision and administration of our online chat platform. 8×8’s Terms & Conditions and Policies can be found here: T&C and Policies. 8×8’s Privacy Notice can be found here: Privacy Notice.
   2. Disclosure to Law Enforcement or Via Legal Process. We will release Personal Information without your consent for security purposes, when required by law, or to prevent imminent harm to any person or entity. We will disclose Personal Information on receipt of a court order or subpoena, or to cooperate with a law enforcement investigation, which may include responding to requests and court orders from jurisdictions outside the United States. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release of your Personal Information for security purposes, as described in this agreement, to any person or entity under any circumstances shall be based on a determination made solely by us, exercising our own discretion, permission for which is expressly granted by you to us in accordance with this Policy.
   3. Links to Third Parties. For your convenience and to improve usage of the website, we may insert links to third parties on this site. This Privacy Policy does not apply to such third party websites. These links take you outside our site and are beyond our control. We are not liable for the content and activities of those sites. Your visits and access to such websites is at your own risk. Please note that those other sites may send their own cookies to users, collect data, or solicit Personal Information.
8. PROTECTION OF YOUR PERSONAL INFORMATION AND GENERAL INFORMATION. In order to protect your Personal Information, we have implemented various security measures, including use of secure encrypted channels with SSL certificate, only administrator or high-level management may access Personal Information, and use of security tools to contrast brute-force and similar external attacks. While we strive to protect your Personal Information and privacy, we cannot guarantee the security of any information you disclose online. By using this site, you expressly acknowledge and agree that we do not guarantee the security of any data provided to or received by us through this site and that any Personal Information, general information, or other data or information received from you through the site is provided to us at your own risk, which you expressly assume.
9. NO USE OF THIS SITE BY PERSONS UNDER 18 PERMITTED. Mid-Valley Disposal intends only persons who are 18 years or older to use this website. We do not knowingly collect information about people under the age of 18. That being said, without additional information, we are unable to determine the age of website visitors. We encourage parents and guardians of children under 18 to regularly check and monitor their children’s use of email and other activities online. We are a general audience site, and do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a site user is under age 13, we will promptly delete any Personal Information in that user’s account.
10. DELETING OR MODIFYING PERSONAL INFORMATION. You may cancel your account on this website by submitting a written request to cancel via e-mail to support@midvalleydisposal.com or contacting Customer Service by telephone (559) 237-9425. You may also update your contact information by logging into your account at any time. You may opt out of receiving marketing emails from us by sending an email to support@midvalleydisposal.com.
11. CALIFORNIA DISCLOSURES AND RIGHTS UNDER THE CCPA. This section is intended to comply with the California Consumer Privacy Act (“CCPA”). The definitions used comport with those in the CCPA.
    1. Categories of Personal Information We Collect. We collect the following categories of Personal Information: “identifiers” and “personal information” such as your name, address, email address, telephone number, account name, signature; “identifiers” and “Internet or network activity information” such as your internet protocol (IP) address; and “sensitive personal information” such as your bank account number, and credit/debit card number. We do not collect any other category of Personal Information identified in the CCPA.
    2. How We Obtain Your Personal Information. We collect Personal Information from the consumer directly. We do not collect Personal Information in any other manner identified in the CCPA.
    3. How We Use Your Personal Information. We collect, use, and disclose Personal Information for business purposes, as that term is defined in the CCPA, as more thoroughly described in Paragraph 6, above. We do not collect, use, or disclose Personal Information for any other purpose identified in the CCPA. We do not sell Personal Information.
    4. How Long We Retain Your Personal Information. We dispose of Personal Information based on the following schedule. Web server logs are disposed of on an intermittent weekly basis. Consumer voluntary submissions of Personal Information are retained until manually deleted from our website’s administrator portal.
    5. How We Disclose Your Personal Information. We disclose your Personal Information to third parties as follows:

Categories of Personal Information	Disclosed to Which Categories of Third Parties for Business Purposes (more detailed description below)
“Identifiers” such as name, contact information, email address, IP address.	Service Providers/Subcontractors, Related Entities, Law Enforcement/Legal Authorities, Third Parties in the event of a Corporate Transaction, with your consent.
“Personal information” as defined in the California customer records law, such as name, contact information, financial information.	Service Providers/Subcontractors, Related Entities, Law Enforcement/Legal Authorities, Third Parties in the event of a Corporate Transaction, with your consent.
“Internet or network activity information” such as IP address, mobile device ids, MAC address, browsing history.	Service Providers/Subcontractors, Related Entities, Law Enforcement/Legal Authorities, Third Parties in the event of a Corporate Transaction, with your consent.
“Sensitive Personal Information” such as account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.	Service Providers/Subcontractors, Related Entities, Law Enforcement/Legal Authorities, Third Parties in the event of a Corporate Transaction, with your consent.

The third parties that Mid-Valley Disposal may disclose your Personal Information to are as follows:

Service Providers/Subcontractors. We may share your Personal Data with our Service Partners for certain business purposes. This information is provided in order for them to provide us with services such as payment processing, data processing, IT services, web analytics, customer support and other services. Our Service Partners include, but are not limited to, Elavon (payment processing), First Data (payment processing), Google Analytics (web analytics), Digital Attic (web hosting, data processing, IT services), and 8×8 (customer support).
Related Entities. We may share Personal Information between and among Mid-Valley Disposal and its affiliated companies for purposes of management and analysis, and other business purposes.
Law Enforcement/Legal Authorities. We may be required to disclose your Personal Information to third parties including law enforcement agencies when required to protect and defend our legal rights, protect the safety and security of users of our services, prevent fraud, respond to legal process, or a request for cooperation by a government entity, as required by law.
Corporate Transactions. In the event of sale, transfer, merger, reorganization, or similar event, we may transfer your Personal Information to one or more third parties as part of that transaction with the business entities or people involved in the deal negotiation or transfer.
With Your Consent. We may share Personal Information about you with other third-party companies if you give us permission or direct us to share the information. We will share Personal Information with authorized agents that you authorize us to communicate to.

6. Sale and Sharing of Your Personal Information. We do not sell and have not ever sold Personal Information, including your Sensitive Personal Information. Without limiting the foregoing, we do not sell Personal Information, including Sensitive Personal Information of minors under 16 years of age. We do not share your Personal Information with third parties for cross-context behavior advertising. We do not knowingly “share” the Personal Information, including the Sensitive Personal Information, of minors under 16 years of age.
7. Your Rights Under the CCPA. The CCPA provides California residents with specific rights regarding their Personal Information—the Right to Know, the Right to Delete, the Right to Correct, the Right to Limit use of Sensitive Personal Information, the Right to Opt-Out of the Sale of Personal Information or Sharing of Personal Information, and the Right to Non-Discrimination. This section describes your CCPA rights and explains how to exercise those rights, if applicable.
   1. Right to Know. You have the right to know either the categories of Personal Information that we collect, use, and disclose about you or the right to know the specific pieces of Personal Information that we collect about you.
   2. Right to Delete. You have the right to request that we delete your Personal Information.
   3. Right to Correct. You have the right to request that we correct inaccurate Personal Information about you. To do so, we need you to describe what is inaccurate and may need you to provide documentation supporting the requested changes.
   4. Right to Limit the Use of Sensitive Personal Information. Because we use sensitive Personal Information only to provide the services requested by you, we are not required by the CCPA to provide any opt-out or limitation on our use.
   5. Right to Opt-Out and How to Submit a Request to Opt-Out. Because we do not sell Personal Information, share Personal Information for cross-context behavior advertising, or use Personal Information in automated decision making, we are not required by the CCPA to provide any opt-out.
   6. Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not deny you goods or services, charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, provide you a different level or quality of goods or services, suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
   7. How to Submit a Request to Know, Request to Delete, or Request to Correct. To make a request, please send an email to support@midvalleydisposal.com or write Mid-Valley Disposal, Attn: Privacy Compliance Officer, 15300 W. Jensen Ave., Kerman CA 93630.
   8. Authorized Agents. Before we can respond to a Request to Know, Request to Delete, or Request to Correct submitted by an authorized agent, we need to verify not only that person or entity’s authority to act on your behalf but also verify the identity of the authorized agent. Please provide the requisite information by email to support@midvalleydisposal.com or by letter to Mid-Valley Disposal, Attn: Privacy Compliance Officer, 15300 W. Jensen Ave., Kerman CA 93630.

12. QUESTIONS OR COMMENTS. If you have any questions or comments relating to our website or this Privacy Policy, send an email to support@midvalleydisposal.com or write Mid-Valley Disposal, Attn: Privacy Compliance Officer, 15300 W. Jensen Ave., Kerman CA 93630.